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Hypertext 2012 Workshop
Practitioner Take-Away Statements
Researcher-Practitioner Interaction notes
UPA 2011 Workshop
Introduction & Position Papers
EICS 2011 Workshop
Call for position statements
CHI 2010 Workshop
Call for participation
Comparison of position papers
Understanding Interaction Design Practices
IUE 2010 Panel
Information about the Internet User Experience 2010 panel on Research-Practice Interaction.
Description of the panel
, at IUE site
Copy of the slides we planned to use to guide the session (but did more talking than presenting from them):
Twitter stream from the session (edited)
5:05 PM Jul 27th @ksattler: About to start final session of the day. I'm at the panel on Research & Practice Interaction. Actually, pub crawl after this.
5:07 PM @dgcooley: research practice gap panel beginning @keithinstone @thebrainlady @nooom
5:09 PM @dgcooley: @keithinstone gets things started.
5:15 PM @dgcooley: 27 ppl at the research-practice gap session. Good show! Napkin drawing is fun!
5:17 PM @internetUX: we're using napkins to doodle our reason for being at the research/practice interaction session
5:18 PM @jcr: @keithinstone kicks off Research and Practice Interaction panel
5:31 PM @dpoppink: @crfarnum raises the question whether b school research is a good model for practice-heavy fields like UX
5:34 PM @dpoppink: @thebrainlady asks whether practitioners want to read the research or get the nuggets
5:43 PM @dpoppink: Re: Don Norman's article on translational developers. Who pays them to do that work
5:48 PM @ksattler: research finds more questions than it solves problems @thebrainlady (#1 research answer is we need to do more research)
5:52 PM @dpoppink: @nooom discusses the blurring of the term research. Academic research trying to add to world's knowledge vs applied research
5:53 PM @internetUX:
- Applicability on x axis & Knowledge on y axis
6:02 PM @dpoppink: What's the business model? The dream job would be to do the research all the time and have the client pay for it
12:42 PM Jul 28th @jyesko: @keithinstone Here's the link I referenced Tuesday in the panel:
Napkin drawings from the session
You can also see these sketches as a
1.Why don't the practitioners understand what I am saying?
By: Susan Weinschenk
By: Danielle Cooley
3.Researcher & Practitioner goals
By: Gordon Leacock
Description: Top section: Research --> Goals, Audience. Audience --> Other researchers, Peer review. Goals--> Prove & disprove, Client-specific but confidential. Bottom section: Practitioner --> Very specific, Many hats. Many hats --> Futurist, Paid hours, "Real work", Advocates, Org change.
Dotted line betwen top and bottom, connecting Client-specific & very specific.
4.Questions lead to Answers and Ideas
By: Barbara Hernandez
6.Blinded me with science
7. Research on Practice / Derek's Roles
Other. One head, Two bodies
By: Mark Newman
(add other napkin drawings here.....)
Introduction (from IUE description)
Principal, DGCooley Consulting
Assistant Professor, University of Michigan School of Information, and Co-founder, Michigan Interactive and Social Computing (MISC).
Chief of Technical Staff, Human Factors International
As a user experience practitioner, do you wish you really understood "scientific research" (like CHI papers) and were able to apply it to help you do a better job? Have you tried to read "the literature" but been bored, confused and disappointed? Do you have a list of burning questions you wish "those academics" would get answers to? Would you like to talk with HCI researchers to get to know them better so that one day you might able to collaborate with them, but you have no idea how to get started?
If you are interested in the existing research-practice gaps in user experience, and talking about possible solutions to these challenges, join Keith (and others) in an informal discussion on this important topic. He recently co-lead a workshop and follow-up discussions at CHI 2010 in Atlanta, which are leading to specific changes for CHI 2011. Interest has increased since Don Norman posted an essay on his opinion of the gap.
Links of note
From the panelists prepared comments:
Dan Roam, Napkin Sketching
Don Norman's article
Pasteur's Quadrant on Wikipedia
Maturing a practice
Susan's good places for research:
The British Psychological Society
The Weizmann Institute of Science
Project on Law and Mind Sciences at Harvard Law School
Deric Bownds blog
Position statements for the panel
There are “immovable objects” of culture: HCI/research, UX practice/corporate
Focus on bridges: Education, Knowledge, Communication
Possible to make a difference, people want to change (e.g., CHI 2011)
Information Architecture Summit
IA still in early stages (cf. HCI, usability)
The topic is getting some attention
Don Norman interactions article
“Back off, man. I’m a scientist.”
UX Practice subspecialty makes a difference
Tim Brown’s “T-shaped People”
Practice changes too quickly for academia to keep up with specifics
Issues with the Norman article
What about rigor?
Qualities like “intensity,” “attention to detail” and patience” not unique to one or the other.
How do design patterns fit in?
Research is critical in UX practice
Research papers are hard to read and interpret
There is a lot of misunderstanding by practitioners about research
It takes a special (weird?) person
Research is power
The best papers may be outside of your field
Research may not give you answers
There are some great blogs and websites that are "translators" of research
Types of “research”
“Scientific" model is NOT only type: design, engineering, qualitative, exploratory
Hard to digest different types, evaluate “goodness”
Useful tool for thinking about problem selection
Not useful: helping researchers communicate results
Translational developers (vs. researchers)
What are the translation skills, who has them, how to motivate them? Lucrative publishing/consulting career a la Nielsen?
Translational research (at NIH)
Big pots of money DO motivate researchers to shift their focus. Would it work for HCI?
help on how to format text
Turn off "Getting Started"